Meet Jade.
Jade just arrived at your hotel after a long flight.
The air conditioner in Jade's room is rattling. Oh no!
Jade scans our QR code and lets you know.
You quickly fix the problem. Hero!
Jade's 1 star review becomes a 5 star review. Hooray!
Features
Real-Time Issue Reporting
Let customers speak up the moment something's wrong. A simple QR code connects them directly to your team—no apps, no logins, no phone calls.
Auto-Routing to the Right Team
Make sure the right person sees every issue. Complaints are instantly tagged, categorized, and routed based on location, department, or priority.
Trends & Accountability Dashboard
Spot recurring problems before they impact your reputation. Track common complaints, response times, and resolution rates—so you can improve service at scale.